At Perera Fleet Services, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our site or contacting us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

a. Information You Provide Directly

When you contact us, request a quote, or schedule a service, we may collect:

• Your name

• Phone number

• Email address

• Company or fleet name (if applicable)

• Vehicle information

• Message details or service requests

b. Information Collected Automatically

When you visit our website, certain data may be automatically collected, including:

• IP address

• Browser type and version

• Pages visited and time spent on our site

• Device information

• Referring website

This information helps us understand how visitors use our site and improve user experience.

2. How We Use Your Information

Perera Fleet Services uses the information we collect to:

• Respond to inquiries and provide service estimates

• Schedule and manage repair appointments

• Communicate with you about your services or requests

• Improve our website, customer service, and offerings

• Send updates, promotions, or important service information (only if you have opted in)

• Comply with legal obligations

We will never sell or rent your personal information to third parties.

3. Information Sharing and Disclosure

We may share your information only in the following situations:

• With service partners or vendors who assist us in providing our services (e.g., payment processors, IT support).

• When required by law, such as to comply with a court order or government request.

• To protect our business, users, or the public from fraudulent or illegal activity.

All third parties who handle customer information on our behalf are required to maintain confidentiality and protect your data.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure.
While we use industry-standard security practices, no online transmission or storage system is 100% secure. Therefore, we cannot guarantee absolute security but strive to maintain the highest protection standards.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking tools to enhance your browsing experience.
Cookies help us:

• Recognize returning visitors

• Understand website traffic patterns

• Improve site performance

You can choose to disable cookies through your browser settings, though some parts of the site may not function properly as a result.

6. Links to Other Websites

Our website may contain links to third-party websites (such as map directions, payment processors, or social media).
We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

7. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your information

• Opt out of receiving promotional communications

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our services are not directed toward children under the age of 13.
We do not knowingly collect personal information from minors. If we learn that we have received such data without parental consent, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Any updates will be posted on this page with a revised “Effective Date.”